ROLE
All Roles
TRAINING METHOD
Webinar
PROVIDER
SY Primary Care Workforce & Training Hub
DATE
30th April 2026
TIME
12:45-14:00
LOCATION
Online
Book this event

Webinar Information

Digital Exclusion in Primary Care: Improving Access for all

Supporting equitable access to care in a digital-first NHS

Digital tools are now central to primary care,  but not all patients are able to access or engage with them. This lunchtime webinar will explore digital exclusion, its impact on patient access and outcomes, and what primary care teams can do to reduce inequalities.

Speakers: Katie Dowson and Heather Stanley from Digital Inclusion Team SY ICB

Who should attend?
GPs, nurses, practice managers, reception and admin staff, PCN teams, and anyone working in primary care.

What we’ll cover:

  • What digital exclusion is and who it affects
  • The impact of digital systems on access to primary care
  • Practical steps primary care teams can take to support digitally excluded patients
  • Examples of good practice and available support